Shipping Policy

Free Ground Shipping offer applies to Continental US only.

Please provide a physical address for shipping purposes. No P.O.Boxes.

Tracking

You will receive a notification e-mail with your tracking number when your order has shipped. To track a package FedEx shipment, click here.

International Orders

Customers are responsible for duties, taxes, and brokerage fees for all shipments to Canada.

Listed prices apply only to Continental US.

To inquire about shipping to areas outside U.S.A. and Canada, please e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it with your order and address details.

If the product you received was damaged in transit:

Upon delivery, carefully inspect shipping crates or cartons, protective covers and equipment for evidence of damage. Customer should note missing and/or damaged cartons on the delivery receipt and have delivery receipt signed by the representative of the transportation company.

If you sign the delivery slip and do not note any damage, the merchandise becomes your property, and the freight company will not allow a claim.

If unpacking discloses concealed damage from rough handling, the customer should request a concealed damage inspection from the transportation company.

We will aid you/your organization in any claim proceeding for shortages or damages in shipment, but it is the receiver’s responsibility to file claim with the carrier for damage or loss.